Heights Death Trap Hydraulic Elevator @ Crate & Barrel @ The Westchester in White Plains, NY

I HATE THIS ELEVATOR!!!! It is a true death-trap, and is begging for modernization. On the first floor, it misses the landing by 5 inches, and has to re-level! It also slips, creaks and moans. The chime on this elevator is sickening and disturbing, because it is slow at leveling, so it gives the feeling that the elevator has stopped and the phone is ringing or an alarm has been set off. It used to be a glass elevator, but Crate & Barrel put an ugly white panel over the window. I am not sure what type of hydro it is, because I saw no evidence of the inground system. The window also makes it hard to be a holeless, unless it is a single- jack. Please comment if you know any other details. Also, I tried to get the machine room on this elevator, but the noises were too faint. Sorry! It wasn't really the machine room, but you could hear the motor faintly! Techincal Specs: Brand- Heights Elevator (3rd Party) Type- Single-Jack Single-Stage Hole-Less Hydraulic Capacity- 2000 lbs. Fixtures- EPCO Classic (The hall lanterns were broken and did not ring) Speed- 75 FPM